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ScottishPower to Boost Home Services Partnerships

30/11/2017

As part of an accelerated expansion into energy services and connected homes, ScottishPower is announcing a tie-up with Domestic & General, a leading provider of appliance care in the UK. This will be the first of several new innovative partnerships in 2018 that will be central to the delivery of ScottishPower’s aim of driving innovation through new products and services to create smarter customer propositions and generate sustainable revenue streams.

After recently achieving the milestone of 2 gigawatts of wind power capacity in the UK, and as ScottishPower approaches 1 million smart meters installations, the company will partner with a variety of new providers next year to help customers who want smarter and greener homes. 

The first collaboration with Domestic & General will deliver a portfolio of new products and services, under the ScottishPower brand and available across the UK.

Beyond this, the wider offerings currently in development will build upon the existing provision of home services and support the uptake of electric vehicles, connected home services, and increased home protection. 

Neil Clitheroe, CEO of Retail at ScottishPower, said: “The energy retail market in the UK is dramatically changing as we digitise and modernise the hardware and software that support our customers. Billions of pounds are being invested in smart meters, greener energy and smarter grids – and we want customers to benefit fully from these improvements. 

“We speak to our customers every day, and we have the most engaged customer base of the larger companies. This has helped us to lead the industry in switching people away from standard tariffs, but we also know that they expect more from us than just a supply of gas and electricity.

“Our partnership with Domestic & General is the beginning of a strategy to form many innovative new relationships that will offer smarter products and services to benefit our customers and put them in control both today and in the future.”

Ian Mason, CEO of D&G, said: “We’re delighted to be working in partnership with ScottishPower, supporting this initiative. We feel sure that customers will welcome these new products and we are committed to ensuring every customer gets a first class service experience.” 

The first new Domestic & General products will be launched in 2018, with further partnerships to be announced in the first quarter of next year.