Contact Us
We recognise that you may need to contact us from time to time. To make this as easy as possible, we've listed various contact details below:
SP Energy Networks
SP Energy Networks is responsible for:
- Restoring supply as quickly as possible should a fault occur on the network
- Providing new connections to the network
- Maintaining the performance and safe condition of the network
Power Cuts & Emergencies - Phone Numbers
| Central & Southern Scotland | Cheshire, Merseyside, N. Wales & N.Shropshire |
|---|---|
| From a landline: 0800 092 9290 | From a landline: 0800 001 5400 |
For all other enquiries relating to our network, please visit the SP Energy Networks contact page (opens in a new window).
Retail
For enquiries relating to your gas and/or electricity account and information on all of our products and services, please visit the Support Centre on our customer website (opens in a new window).
Our Retail business manages:
- Pricing
- Selling
- Metering
- Billing
- Customer service
- Cash collection for gas and electricity supply to both business and domestic customers
Investor Contacts
All Investor contact information can be found on this site under Investors / Investor Contacts.
Media Contacts
If you are a professional journalists our media relations team will provide assistance with news, features and photography. Media contacts can be found on this site under Press Room / Media Contacts.
Suppliers Enquiries
If you are a new or existing Supplier our Suppliers contact information can be found on this site under Suppliers / Contact Us.
ScottishPower Renewables
For all enquiries relating to our Renewables business, please visit the SP Renewables contact us (opens in a new window) page.
Vulnerability Mailbox
As part of our commitment to the security of our systems and the protection of our assets, we have set up a form to receive feedback from the security research community in order to investigate and resolve any detected vulnerabilities. Access the vulnerability mailbox. (opens in a new window)
