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Contact Us

We recognise that you may need to contact us from time to time. To make this as easy as possible, we've listed various contact details below:

SP Energy Networks

SP Energy Networks is responsible for:

  • Restoring supply as quickly as possible should a fault occur on the network
  • Providing new connections to the network
  • Maintaining the performance and safe condition of the network

Power Cuts & Emergencies - Phone Numbers

Central & Southern ScotlandCheshire, Merseyside, N. Wales & N.Shropshire
From a landline: 0800 092 9290From a landline: 0800 001 5400

For all other enquiries relating to our network, please visit the SP Energy Networks contact page.


For enquiries relating to your gas and/or electricity account and information on all of our products and services, please visit the Support Centre on our customer website.

Our Retail business manages:

  • Pricing
  • Selling
  • Metering
  • Billing
  • Customer service
  • Cash collection for gas and electricity supply to both business and domestic customers

Investor Contacts

All Investor contact information can be found on this site under Investors / Investor Contacts.

Media Contacts

If you are a professional journalists our media relations team will provide assistance with news, features and photography. Media contacts can be found on this site under Press Room / Media Contacts.

Suppliers Enquiries

If you are a new or existing Supplier our Suppliers contact information can be found on this site under Suppliers / Contact Us.

ScottishPower Renewables

For all enquiries relating to our Renewables business, please visit the SP Renewables contact us page