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Energy Minister thanks SP Energy Networks for Storm Eowyn response

27/01/2025

Energy Minister Michael Shanks has paid tribute to the commitment of SP Energy Networks employees working hard to restore power for thousands of Scots.   

Energy Minister Michael Shanks visited SP Energy Networks ‘storm hub’ in its Cambuslang depot.

He visited SP Energy Networks ‘storm hub’ in its Cambuslang depot where teams are coordinating efforts to rebuild areas of the network ravaged by Storm Eowyn.  

More than 195,000 properties in central and southern Scotland lost power at the peak of the storm. Over 97% of customers have now had power restored, with around 5,000 still off supply and work is continuing to bring that number down.  

Energy Minister Michael Shanks said: “Meeting engineers and control room staff from SP Energy Networks who have been working day and night across the country, it is clear how much work has gone into restoring their customers and how committed they are to continuing their efforts to reconnect every single affected household.” 

Hundreds of engineers have been working across the country from 6am on Friday morning to restore power as quickly and safely as possible, often in challenging weather conditions.   

Aileen Rourke, SP Energy Networks Scotland Distribution Director, said: “We know how difficult it is for those who are still affected by the storm and thank our customers for their support and resilience as our engineers work to restore power in some of the worst conditions faced.  

“Teams are walking miles to get to broken poles and damaged power lines with equipment due to the remote locations. Additional people and resources have arrived from around the UK to support the herculean effort to get power back to customers.”   

Customer service colleagues have taken the equivalent of two months’ worth of calls since the storm hit on Friday and more than 200,000 SMS text messages have been issued proactively to customers on the Priority Services Register to offer advice, support and practical help dependent on their circumstances.      

Teams continue to pull out all the stops and do everything to support customers while engineering teams work round the clock to get everyone back on supply.   

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