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We recognise that you may need to contact us from time to time. To make this as easy as possible, we've listed various contact details below:

SP Energy Networks

SP Energy Networks is responsible for:

  • Restoring supply as quickly as possible should a fault occur on the network
  • Providing new connections to the network
  • Maintaining the performance and safe condition of the network
Central & Southern Scotland Cheshire, Merseyside North
Shropshire & North Wales

Power Loss & Emergencies

Telephone: 0845 272 7999

Power Loss & Emergencies

Telephone: 0845 272 2424

For all other enquiries relating to our network, please visit http://www.spenergynetworks.co.uk/contact/


SP Energy Retail

For enquiries relating to your gas and/or electricity account and information on all of our products and services, please visit the Support Centre on our customer website at http://www.scottishpower.co.uk/support-centre/

SP Energy Retail manages:

  • Pricing
  • Selling
  • Metering
  • Billing
  • Customer service
  • Cash collection for gas and electricity supply to both business and domestic customers


Investor Contacts

All Investor contact information can be found on this site under Investors / Investor Contacts.


Media Contacts

If you are a professional journalists our media relations team will provide assistance with news, features and photography. Media contacts can be found on this site under Press Room / Media Contacts.


Suppliers Enquiries

If you are a new or existing Supplier our Suppliers contact information can be found on this site under Suppliers / Contact Us.


ScottishPower Renewables

For all enquiries relating to our Renewables business, please visit http://www.scottishpowerrenewables.com/pages/contact_us.asp