Contact Us

We recognise that you may need to contact us from time to time. To make this as easy as possible, we've listed various contact details below:

SP Energy Networks

SP Energy Networks is responsible for:

  • Restoring supply as quickly as possible should a fault occur on the network
  • Providing new connections to the network
  • Maintaining the performance and safe condition of the network


Central & Southern Scotland

Cheshire, Merseyside, N. Wales & N.Shropshire

From a landline:

0800 092 9290

From a landline:

0800 001 5400

From a mobile:

* 0330 1010 222

From a mobile:

* 0330 1010 400

For all other enquiries relating to our network, please visit

SP Energy Retail

For enquiries relating to your gas and/or electricity account and information on all of our products and services, please visit the Support Centre on our customer website at

SP Energy Retail manages:

  • Pricing
  • Selling
  • Metering
  • Billing
  • Customer service
  • Cash collection for gas and electricity supply to both business and domestic customers

Investor Contacts

All Investor contact information can be found on this site under Investors / Investor Contacts.

Media Contacts

If you are a professional journalists our media relations team will provide assistance with news, features and photography. Media contacts can be found on this site under Press Room / Media Contacts.

Suppliers Enquiries

If you are a new or existing Supplier our Suppliers contact information can be found on this site under Suppliers / Contact Us.

ScottishPower Renewables

For all enquiries relating to our Renewables business, please visit