Contact Us

We recognise that you may need to contact us from time to time. To make this as easy as possible, we've listed various contact details below:

SP Energy Networks

SP Energy Networks is responsible for:

  • Restoring supply as quickly as possible should a fault occur on the network
  • Providing new connections to the network
  • Maintaining the performance and safe condition of the network


Central & Southern Scotland

Cheshire, Merseyside, N. Wales & N.Shropshire

From a landline:

0800 092 9290

From a landline:

0800 001 5400

From a mobile:

* 0330 1010 222

From a mobile:

* 0330 1010 400

For all other enquiries relating to our network, please visit

SP Energy Retail

For enquiries relating to your gas and/or electricity account and information on all of our products and services, please visit the Support Centre on our customer website at

SP Energy Retail manages:

  • Pricing
  • Selling
  • Metering
  • Billing
  • Customer service
  • Cash collection for gas and electricity supply to both business and domestic customers

Investor Contacts

All Investor contact information can be found on this site under Investors / Investor Contacts.

Media Contacts

If you are a professional journalists our media relations team will provide assistance with news, features and photography. Media contacts can be found on this site under Press Room / Media Contacts.

Suppliers Enquiries

If you are a new or existing Supplier our Suppliers contact information can be found on this site under Suppliers / Contact Us.

ScottishPower Renewables

For all enquiries relating to our Renewables business, please visit

Environment Enquiries

For all enquiries about ScottishPower's environment management systems or our efforts to minimise our environmental footprint, please email us at