What is a Collaboration Request (PR)??
It is an invitation from ScottishPower to the supplier to collaborate in a purchase request or in an invitation to bids. It is done through collaborative purchase requests to tender the purchase of services or materials.
A collaboration request is an approvable document that has the workflow associated with statuses and controls the collaboration process from a request.
How can I receive a Collaboration Request (PR)?
Users with a standard account will receive collaboration requests through an interactive email. You can access to review all collaboration requests, from your Company's account in Ariba Network, select "Business Network" from the drop-down menu at the top left. Then click on the "Opportunities" tab and select "Collaboration requests" from the drop-down menu.
How do I access a Collaboration Request (PR)?
There are two ways to access collaborative PR:
1º From an interactive email
2º Log in to Ariba Network and select in the drop-down menu at the top left: Business Network, then click on the "Opportunities" tab and in the drop-down menu select "Collaboration requests", from where you can access the PR.
What can I do if I don't receive the collaboration request (PR) or can't view or access it?
There are different scenarios:
Scenario 1: You have to access the Ariba Network environment, select "Business Network" in the drop-down menu at the top left. Then click on the "Opportunities" tab and select from the "Collaboration requests" drop-down, from where you can access the PR.
Scenario 2: Check that you have logged in with your Ariba Network account linked to the ScottishPower account (ANID: AN01429570665).
Scenario 3: Check that the user has the appropriate role.
Scenario 4: If all of the above steps are correct but you still don't see the collaboration request, open a ticket to SAP Ariba Network (Review manual and video "Q2 What's in my account? What can I manage?"). Save the SR number that SAP gives us, contact the ScottishPower reference person and communicate the SR number and description.
How do I respond to a Collaboration Request (PR)?
There are two access options to respond to a PR:
a) Through the email received associated with your organization, by clicking on the link access the PR in Ariba Network.
b) Log in to Ariba Network, select in the drop-down menu at the top left: Business Network. Then, click on the "Opportunities" tab and in the drop-down select "Collaboration requests", from where you can respond to the PR.
Please review the manual How do I respond to a 'purchase requisition' (offer request) [PDF] and the video hosted on bids and tenders.
It is a prerequisite to have an Ariba Network account created and the role assigned. If you do not have an account, please review the manual How do I register for Ariba Network? And at IBERDROLA IBUY? [PDF] and the video hosted on bids and tenders.
How do I modify the Collaboration Request (PR)?
Review the manual How do I respond to a 'purchase requisition' (offer request) [PDF] and the video hosted on bids and tenders.
How can I change the email address where Collaboration Requests (PRs) are received?
a) Through the settings in Ariba Network by following the path: Loggin > Profile icon (top right) > Settings > Notifications.
b) Change the email address where you want to receive purchase orders.
c) Click on the Save button.
How do I change the email address for sending the collaboration request (PR) in Ibuy?
To change the contact details in ScottishPower's Ibuy system, the supplier must provide: username, contact telephone number and email address. Then, ask the ScottishPower contact person to open an incident on Itnow. Once the new email address has been established, the PRs that are sent to the supplier from now on from ScottishPower will be received at that email address.
What can I do if I get an ERROR in the Collaboration Request (PR)?
1º Open an incident in ARIBA and get the ticket number (SR).
2º Ask the ScottishPower contact person to open an incident on Itnow.