Energy Networks is a leading Networks Operator and has a substantial electricity transmission and distribution network in the UK with 65,000 km of underground cables and 47,000 km of overhead lines in the distribution system.

Whilst National Grid has operational control of the Great Britain transmission system, including the balancing of generation and demand in Scotland, we retain network ownership and all associated responsibilities, including development of the network.

Key challenges include improving health and safety and accelerating the roll-out of Network Controllable Points. Our key operational objectives for the Energy Networks business are:

• World Class Health & Safety
  maintaining a constant spotlight on our health & safety activities and attitudes to build a world class health & safety culture in our workforce
• Industry Leading Customer Experience
  treating customers as we would like to be treated
• Continuous Improvement
  focusing on people, processes and technology and using incremental change as a powerful tool to reduce inefficiency and waste.
• Effective Regulatory Risk Management
  running our business efficiently and effectively in a challenging environment
• Growth Opportunities Delivered
  harnessing innovative and creative thinking to capture new opportunities quickly
• Productivity and Intelligent Investment
  setting the right priorities for our investment in our network over the next five years to maximise the benefits